REFUNDS, EXCHANGES & SHIPPING
REFUNDS
S. Denton Collection is a one of kind fashion brand created for the bold daring woman in mind. We cater to all sizes up to 2X in garments. We do not offer monetary refunds as this also includes deposits of any form for services such as the following: gowns, prom, wedding, birthday, etc.
A Store Credit will be issued as a courtesy so you can repurchase the same item or any other item of your choice available on the website.
All Sales ARE FINAL. PLEASE NOTE THERE ARE NO REFUNDS.
EXCHANGES
We do offer exchanges depending on quality of product returned and/or product itself that was originally purchased not being wearable or defective. We currently only allow up to 1 exchange. If you would like to exchange an item, we would recommend returning the unwanted item back within 7 business days of receiving.
Please remember you have 7 business days to return the item once received, no exceptions. After 7 business days has expired. Should you not want the exchanged product, you have the option to exchange in the amount of store credit. Please note you are responsible for all shipping on returns.
SHIPPING
All orders will ship once the order has been processed which can take up to 3-5 business days depending on your banking institution. Once your order is shipped you will receive a tracking number via email. All orders are shipped via USPS, please refer to the delivery date via tracking number.
Should there be a delay, please reach out to USPS as they are responsible for any loss or stolen or damaged goods. Expected deliveries are usually within 7 business days.
Please advise all made to order items are expected to ship within 10-14 business days.