WHAT ARE YOUR BUSINESS HOURS?
Monday-Friday 10am - 6pm est.
WHAT IS THE TURNAROUND TIME FOR MY ORDER TO SHIP?
Please advise all made to order items can take up to 10-14 business days. All other manufactured items can take up to 3-5 business days. Should you not see movement with tracking please reach out to USPS.
HOW SOON IN ADVANCE SHOULD I PLACE MY ORDER?
As soon as possible. Keep in mind of USPS delivery hours as well as when you should need your item(s).
HOW DO I TAKE MY MEASUREMENTS?
If you are unsure of how to take your measurements and are local I can gladly assist you to help make placing your order easy. If you aren't local you have 3 options: #1 you can go to your local fabric store or a seamstress to have them take your order, #2 you can look on youtube to see how to take measurements, #3 you can give us a call and we can walk you through the process. Please try to ensure you give the most accurate measurements as possible.
CAN I PLACE A CUSTOMER ORDER IF I DON'T SEE A GARMENT ON THE SITE THAT BEST SUITS ME OR MY EVENT?
YES, you can email us at firstname.lastname@example.org. Please include a picture or description of what you wish to have constructed and you will be given a quote. Once you approve the quote, you will be asked to fill out a contract going over everything in detail as well as our policies and procedures.
Rush Orders can be placed by emailing us at S.email@example.com. Include in the subject bar RUSH ORDER and someone will get back to you as soon as possible. All rush orders are responsible for the rush order fee of $60 on top of what the garment will cost to be made.